Warranty Information

At Diamond Home, we are committed to delivering products that meet the highest standards of quality, durability, and craftsmanship. We understand that purchasing furniture and home decor is an investment, and we want to ensure that you feel confident and satisfied with your purchase.

While the specifics of our warranties vary depending on the product, we stand behind the quality of everything we sell, from our furniture to our decor and lighting. We offer warranties on all our products to give you peace of mind, knowing that your items are built to last.

Furniture Warranty

Our furniture products are crafted with the highest standards of craftsmanship and materials. While the specific warranty period can vary based on the type of furniture, rest assured that our furniture comes with a robust warranty designed to cover any manufacturer defects and workmanship issues. We take great pride in the durability and quality of our furniture, and we are confident that it will serve you well for many years.

If you experience any issues with your furniture that are covered by the warranty, please contact our customer service team. We are here to assist you and ensure your experience with us remains positive.

Other Products Warranty

For our non-furniture products, including decor, lamps, and other accessories, we guarantee the same level of quality and attention to detail. These products are crafted to meet the highest standards, and we are proud to stand behind them with warranties that reflect their durability and value.

Our products are tested to ensure they perform as expected, and should any defects arise due to manufacturing faults, we will assist in resolving the issue quickly.

Warranty Coverage

Our warranties cover any manufacturing defects or issues arising from normal use. If your item is defective or damaged upon arrival, please contact us within [30] days of receiving your order to initiate a return or replacement.

The warranty does not cover damage caused by:

Misuse or improper care
Accidental damage or wear and tear
Modifications or repairs not performed by Diamond Home
Damage from natural disasters or other external factors

How to Request a Warranty Claim

Contact Us: If you believe your product is covered under warranty, please contact our customer service team at support@diamondhome.shop. Include your order number, photos of the defect, and a brief description of the issue.
Assessment: Our team will assess your claim and verify whether it falls under our warranty coverage. If necessary, we may request additional information or documentation.
Resolution: Once the claim is approved, we will offer a replacement, repair, or refund depending on the nature of the issue and the product’s warranty terms.

Return & Exchange Policy

If you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. Please check our Returns and Exchanges page for more details on how to return products within the specified period.

At Diamond Home, we take pride in the quality of our products and are committed to ensuring your satisfaction. If you have any questions about the warranty on your product or need assistance with a warranty claim, please don’t hesitate to reach out to us at support@diamondhome.shop.

Thank you for choosing Diamond Home for your furniture and home decor needs!